That happens to everyone!
During the ordering process, click on “To checkout” in your shopping bag and select the “Forgotten your password?” function in the “I am already an ESPRIT FRIEND” field on the following page.
Second option: In the online shop, click on “My Account” and then click on “Forgotten your password?” again.
Now enter your email address or your Friends number and then you will receive an email in a matter of seconds. This email contains a link that you can follow to reset your password.
After this, you can simply continue shopping.