Esprit Friends

What’s it like being an Esprit Friend?

As an Esprit Friend you are very special and, being very special, you also enjoy exclusive advantages with us. Every time you purchase something from us (either in our stores or in our Online Shop) we give you something back. You buy your preferred styles, and we directly credit you a part of the purchase … Read on

What are the benefits of being an Esprit Friend?

FOR ALL FRIENDS Up to 3% bonus You can collect 3 e-points worldwide for each € of your purchase in the e-shop or in participating stores and 1 e-point in the outlet. Welcome gift For your first purchase you’ll receive a 10 € voucher and your personal Friends card. * Your personal Friends account A … Read on

How do I become an Esprit Friend?

Becoming an Esprit Friend is very simple! In the Online Shop, you can place your preferred styles in the shopping basket as usual before checking out. Once there, select “I am a new customer” (1) and finalise your order as you always do. If you are not ordering anything but would like to become an … Read on

What are e-points and how do I collect and redeem them?

You found the item you want online and we know your e-points have been well earned! You receive 3% of the value of your purchase directly credited to your Esprit Friends account (outlet 1%) for each pound paid. One e-point is equal to one pence. For instance, if you purchase something from us for EUR … Read on

How can I change my personal details?

Simply login to your Friends account and edit your surname, address, email address and telephone number under “My details” (1).

How can I change my password?

Simply login to your Friends account and click on “MY PASSWORD” (1). From there it’s very easy to change your password.

I’ve forgotten my password. How can I get a new one?

That happens to everyone! During the ordering process, click on “To checkout” in your shopping bag and select the “Forgotten your password?” function in the “I am already an ESPRIT FRIEND” field on the following page. Second option: In the online shop, click on “My Account” and then click on “Forgotten your password?” again. Now … Read on

How do I get a new Esprit Friends card?

Simply contact our customer service if you’ve lost or damaged your Esprit Friends card. They will then make sure that you immediately receive a new card from us. You can still continue collecting e-points until the new card arrives. Download our Esprit app from the Google Play Store or App Store to your phone. Our … Read on

In which Esprit stores can I collect and redeem e-points?

You can collect and redeem e-points in all our Esprit stores and in the online shop. The only exceptions are our franchise stores. You can find out whether your nearest store or a franchise store accepts your Esprit Friends card using our store finder. All stores that accept the Friends card are marked with the … Read on

What are the conditions of participation for Esprit Friends?

1. ESPRIT FRIENDS PARTICIPATION Operator of the Esprit Friends Program is Esprit Europe GmbH, Esprit-Allee, 40882 Ratingen, Germany, (hereinafter referred to as “Esprit”). Every natural person who has completed his/her 16th year of life and has his/her place of residence in the respective country in which membership is applied for can participate in the Esprit … Read on

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